Services Work Process Pricing WhatsApp
Pricing

No Hidden
Fees. Ever.

Every package includes a free WhatsApp conversation first. If we're not the right fit, you'll know before spending anything.

Choose Your Plan
Package 01

CX Audit

  • Complete 6-zone customer journey audit
  • Mystery shopper order placed
  • 2-brand competitor comparison
  • 10–15 item prioritised fix list
  • 3 zero-budget quick wins
  • 1-hour walkthrough call
  • Written report in plain language
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Package 02

CX Setup

  • Everything in CX Audit
  • Helpdesk setup (Freshdesk / Tidio)
  • 3-email post-purchase automation
  • WhatsApp Business + 8 reply scripts
  • Return policy rewrite
  • Review strategy + packaging insert
  • 30-day handoff support
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Package 03

Monthly Retainer

  • Monthly CX health check
  • Script and flow updates
  • Review score monitoring
  • WhatsApp oversight
  • Monthly strategy call (1 hr)
  • Priority 4-hour response
  • Quarterly mini-audit included
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Common Questions

FAQ

What kind of brands do you work with? +

Indian D2C and fashion brands doing ₹0–50L/year in revenue. We're specialists in post-purchase CX for early-stage brands that are growing but haven't invested in retention yet.

How fast can you start? +

Usually within 24–48 hours of your first message. The CX Audit is delivered in 48 hours, and the full Setup Package goes live in 7 days.

Do I need to provide access to my store? +

For the audit, no — we go through your store as a real customer. For the Setup Package, we'll need access to your email tool, helpdesk, and WhatsApp Business to configure everything.

What if I only want the audit? +

That's perfectly fine. Many brands start with the audit and implement fixes themselves using our prioritised list. You can always come back for the Setup Package later.

Is there a contract for the retainer? +

No long-term contracts. The Monthly Retainer is month-to-month. You can cancel anytime with 15 days notice. We earn your business every month.

LET'S TALK

Your customers deserve better than silence after they buy. Send us a WhatsApp message — no pitch, no pressure.

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